Often cell phones break down quickly, that is, in the first couple of weeks after the purchase. To spend time on their repair the user is not obligated at all – a phone with a defect can be replaced with a new one. As the Law of the government “On the Protection of Consumer Rights” states, in case of discovering shortcomings in a product whose properties do not allow the elimination of these shortcomings, the consumer has the right to choose at his option to replace such goods with good quality goods or commensurate reduction of the purchase price, or to terminate the contract 18, paragraph 4).
For the Seller
However, the seller will still want to conduct an examination on the subject “but did the user break something there” – hand over the phone to a service center for diagnostics, get a piece of paper with a list of problems and a seal, and boldly change the phone, those same 14 days will be fixed by the time of putting the terminal into the service for examination. By the way, you can change the phone from the seller. You can count on the Burlington Cell Phone Repair services for the same and get outstanding result. Surely the effect would be epic as you will get your cellphone back within a very short time if it is repairable. The experts will take a very small amount of time for the same.
- It is he who is responsible for the shortcomings of the goods, unless it proves that they arose after the transfer of the goods to the consumer as a result of the consumer violating the rules for the use, storage or transportation of goods, actions of third parties or force the buyer. By the way, according to the Law, the service center is obliged to provide a swift device within three days, from the moment of your request for such necessity.
- By the way, for the failure to fulfill (the delay in fulfilling) the consumer’s requirement to provide him (her) for the period of repair (replacement) of a similar product, the seller (manufacturer) or the organization that performs the functions of the seller (manufacturer) on the basis of an agreement with him, pay a penalty for each day of delay forfeit (penalty) in the amount of one percent of the price of the goods.
However, in practice, a temporary device will be given to you, but it will be a “mobile” in the trash mobile phone. “That is, for the time of repair only voice communication will be available. Perhaps it is very important and worthwhile to insure you and just in case buy an inexpensive terminal for 800-1200 dollars. The buyers should know this.